Seth Frotman, previous education loan ombudsman during the customer Financial Protection Bureau, poses at NPR head office in September. Frotman and their group reviewed several thousand complaints concerning the debateable methods of education loan businesses. Cameron Pollack/NPR hide caption
Seth Frotman, previous education loan ombudsman during the customer Financial Protection Bureau, poses at NPR head office in September. Frotman and their group reviewed several thousand complaints concerning the debateable techniques of education loan organizations.
Enhance: numerous pupil borrowers have actually taken care of immediately this tale by sharing tales of these battles with PSLF. We have curated many right here.
In the early early morning of Monday, Aug. 27, Seth Frotman told their two young daughters them to the playground that he would likely be home early that day and could take. They cheered.
He failed to let them know why their dad, whom usually worked very long hours once the education loan watchdog during the Consumer that is federal Financial Bureau, will be free for a day play date.
Frotman assumed that after walking into their workplace and, at correctly 9:30 a.m., striking “send” on an incendiary resignation page to lawmakers accusing the Trump management of betraying pupil borrowers, he’d quickly be walked down with their things, and their profession, in a cardboard package.
“Unfortunately, under your leadership,” Frotman had written to their employer, Mick Mulvaney, “the Bureau has abandoned the extremely consumers it is tasked by Congress with protecting. Alternatively, you have got utilized the Bureau to provide the desires of the most extremely effective companies that are financial America.”
Frotman arrived as of this summary, in component, after he along with his group reviewed large number of borrower complaints the summer that is previous.